Privacy Policy

At zomirex, we are committed to protecting your privacy and ensuring the confidential handling of your personal information. This privacy policy explains how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR) and Hungarian data protection laws.

Last Updated: January 2025 | Effective Date: January 2025

1. Data Controller Information

zomirex serves as the data controller for all personal information collected through our Sizeonix consultation services. As the data controller, we are responsible for determining the purposes and means of processing your personal data.

Contact Details:

Service Name: zomirex - Sizeonix Consultation Services
Data Protection Contact: [email protected]
Service Region: Hungary and European Union
Regulatory Compliance: GDPR (EU) 2016/679 and Hungarian Data Protection Laws

2. Personal Data We Collect

We collect personal data that is necessary for providing our educational consultation services. The information we collect includes:

Contact Information

  • • Full name and preferred name
  • • Email address
  • • Phone number
  • • Communication preferences

Consultation Information

  • • Age range information
  • • Consultation interests and concerns
  • • Health-related inquiries (non-medical)
  • • Consultation history and notes

Important: We do not collect sensitive medical data or personal health records. Our consultation service is educational only and does not involve medical diagnosis or treatment.

4. How We Use Your Personal Data

We use your personal data exclusively for providing and improving our Sizeonix consultation services:

Primary Service Purposes

  • • Scheduling and conducting consultations
  • • Providing personalized educational guidance
  • • Maintaining consultation records and history
  • • Following up on consultation outcomes
  • • Responding to inquiries and support requests

Service Improvement

  • • Analyzing consultation effectiveness
  • • Developing better educational materials
  • • Training consultation specialists
  • • Ensuring service quality and compliance
  • • Internal research and development

5. Data Sharing and Third Parties

We maintain strict confidentiality of your personal information. We do not sell, rent, or trade your personal data to third parties. Limited sharing occurs only in specific circumstances:

Authorized Service Providers

Qualified consultation specialists and administrative staff who directly support your consultation services, bound by confidentiality agreements.

Legal Requirements

When required by Hungarian or EU law, court orders, or regulatory authorities such as the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).

Technical Service Providers

GDPR-compliant hosting and communication services necessary for delivering our consultation platform, with appropriate data processing agreements in place.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Active Consultation Data

Retained for the duration of active consultation relationship plus 12 months for follow-up support.

Communication Records

Email and consultation communications retained for 3 years for service quality and regulatory compliance.

Marketing Consent

Marketing permissions retained until consent is withdrawn or 24 months of inactivity.

Legal Requirements

Some data may be retained longer if required by Hungarian or EU legal obligations.

7. Your Data Protection Rights

Under GDPR and Hungarian data protection laws, you have the following rights regarding your personal data:

Right of Access

Request copies of your personal data and information about how it's processed.

Right to Rectification

Correct inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data when it's no longer necessary.

Right to Restrict Processing

Limit how we use your personal data in certain circumstances.

Right to Data Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests or for marketing purposes.

Withdraw Consent

Withdraw consent for data processing where consent is the legal basis.

Right to Complain

Lodge a complaint with the Hungarian NAIH or other supervisory authority.

Exercise Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month. Some requests may require identity verification to protect your data security.

8. Contact Information

If you have questions about this privacy policy, your personal data, or wish to exercise your rights, please contact us:

Data Protection Contact

Email: [email protected]

Subject Line: "Data Protection Inquiry"

Response Time: Within 72 hours

Language: English, Hungarian

Supervisory Authority

Hungary NAIH

National Authority for Data Protection and Freedom of Information

Website: www.naih.hu

Email: [email protected]

Privacy Inquiry Form

I understand that identity verification may be required to process my request and protect data security.