Privacy Policy
At zomirex, we are committed to protecting your privacy and ensuring the confidential handling of your personal information. This privacy policy explains how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR) and Hungarian data protection laws.
Last Updated: January 2025 | Effective Date: January 2025
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1. Data Controller Information
zomirex serves as the data controller for all personal information collected through our Sizeonix consultation services. As the data controller, we are responsible for determining the purposes and means of processing your personal data.
Contact Details:
Service Name: zomirex - Sizeonix Consultation
Services
Data Protection Contact:
[email protected]
Service Region: Hungary and European Union
Regulatory Compliance: GDPR (EU) 2016/679 and
Hungarian Data Protection Laws
2. Personal Data We Collect
We collect personal data that is necessary for providing our educational consultation services. The information we collect includes:
Contact Information
- • Full name and preferred name
- • Email address
- • Phone number
- • Communication preferences
Consultation Information
- • Age range information
- • Consultation interests and concerns
- • Health-related inquiries (non-medical)
- • Consultation history and notes
Important: We do not collect sensitive medical data or personal health records. Our consultation service is educational only and does not involve medical diagnosis or treatment.
3. Legal Basis for Data Processing
Under GDPR Article 6, we process your personal data based on the following lawful bases:
Contractual Necessity (Article 6(1)(b))
Processing necessary for providing consultation services and fulfilling our service agreement with you.
Legitimate Interest (Article 6(1)(f))
Improving our services, communication, and providing customer support for consultation services.
Consent (Article 6(1)(a))
For marketing communications and optional data processing activities, where explicit consent is provided.
4. How We Use Your Personal Data
We use your personal data exclusively for providing and improving our Sizeonix consultation services:
Primary Service Purposes
- • Scheduling and conducting consultations
- • Providing personalized educational guidance
- • Maintaining consultation records and history
- • Following up on consultation outcomes
- • Responding to inquiries and support requests
Service Improvement
- • Analyzing consultation effectiveness
- • Developing better educational materials
- • Training consultation specialists
- • Ensuring service quality and compliance
- • Internal research and development
5. Data Sharing and Third Parties
We maintain strict confidentiality of your personal information. We do not sell, rent, or trade your personal data to third parties. Limited sharing occurs only in specific circumstances:
Authorized Service Providers
Qualified consultation specialists and administrative staff who directly support your consultation services, bound by confidentiality agreements.
Legal Requirements
When required by Hungarian or EU law, court orders, or regulatory authorities such as the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).
Technical Service Providers
GDPR-compliant hosting and communication services necessary for delivering our consultation platform, with appropriate data processing agreements in place.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
Active Consultation Data
Retained for the duration of active consultation relationship plus 12 months for follow-up support.
Communication Records
Email and consultation communications retained for 3 years for service quality and regulatory compliance.
Marketing Consent
Marketing permissions retained until consent is withdrawn or 24 months of inactivity.
Legal Requirements
Some data may be retained longer if required by Hungarian or EU legal obligations.
7. Your Data Protection Rights
Under GDPR and Hungarian data protection laws, you have the following rights regarding your personal data:
Right of Access
Request copies of your personal data and information about how it's processed.
Right to Rectification
Correct inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data when it's no longer necessary.
Right to Restrict Processing
Limit how we use your personal data in certain circumstances.
Right to Data Portability
Receive your personal data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests or for marketing purposes.
Withdraw Consent
Withdraw consent for data processing where consent is the legal basis.
Right to Complain
Lodge a complaint with the Hungarian NAIH or other supervisory authority.
Exercise Your Rights
To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month. Some requests may require identity verification to protect your data security.
8. Contact Information
If you have questions about this privacy policy, your personal data, or wish to exercise your rights, please contact us:
Data Protection Contact
Email: [email protected]
Subject Line: "Data Protection Inquiry"
Response Time: Within 72 hours
Language: English, Hungarian
Supervisory Authority
Hungary NAIH
National Authority for Data Protection and Freedom of Information
Website: www.naih.hu
Email: [email protected]